Now you can increase the power of your people by identifying the skills and abilities they need to enhance before they begin the training. Dale Carnegie Training of NEOhio offers assessment tolls including Insights 360 and Profiles XL to help identify the strengths of your people, as well as opportunities for growth. Call 216-663-2500 for more information, or email Kevin Watts at kevin_watts@dalecarnegie.com.

Dale Carnegie Highlights Sales Training

One of the most shocking revelations that sales people discover during the first part of their careers is that none of their prospects are sitting by the phone just waiting for the sales rep to call. It's a real disappointment to discover that our prospects aren't thinking about us, even after we have mailed them our glossy marketing material. Our prospective clients are preoccupied with their own problems and for the most part don't even know that we exist nor do they care until we can reveal how much value we can bring to the relationship.

One of the areas that we coach for in our sales training programs is how be more effective in geting a prospect's attention. To accomplish this, the sales person needs to talk about something that is of interest to the prospect. The one thing that we can be sure that our prospects have a vital interest in is themselves. This interest is so important that Dale Carnegie's first nine Human Relations principles deal with moving our sales conversation away from our interests and focusing on our prospect's interests.

In our sales training programs, we cover the buyer's focus in each stage of the sales process. We also cover what sales people are really selling at each of these various stages. When we first walk through the door, call on the phone or send out that mailer, our prospects are preoccupied with their own challenges and problems. Therefore, before we can sell our products, our services, or our company, we have to sell them on the value that we bring to the relationship. The majority of that value needs to revolve around being empathetic to client's needs and being perceived as a consultant.

In the Sales Advantage sales training program, we will embark on an eight-week journey through the sales process and discover how to be consultative in our sales approach at every stage of the sales cycle. If you are looking for a way to enhance your effectiveness as a sales person, contact us at 216-663-2500 and a Dale Carnegie training consultant will be more than happy to help you discover your hidden sales talents.

Dale Carnegie Training in Northeast Ohio is presented by North Coast Training Solutions, offering a variety of public programs throughout the year. These programs focus on sales, leadership, public speaking and confidence, customer service, presentation skills, and much more. We also tailor programs for delivery in-house at companies of any size, focusing training toward the specific needs of those employees.

For more information, please call 216-663-2500, or email kevin Watts at kevin_watts@dalecarnegie.com.

North Coast Training Solutions, dba Dale Carnegie Training of Northeast Ohio, 26600 Detroit Road, Suite 120, Westlake, OH, 44145.